Manage daily service calls and correspondence with customers and field staff.
Provide excellent customer service via phone and email.
Problem-solving and decision-making on service-related issues.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Respond to incoming calls efficiently and effectively.
Answer general questions from patients and confirm, schedule, and reschedule appointments.
Update patient demographics and collect/verify insurance information.
Vision Innovation Partners aims to protect and restore vision, focusing on great patient outcomes and experiences. They offer opportunities for growth and development, fostering a culture centered on shared values.
Plan, coordinate, and execute small projects as assigned.
Manage customer remediation for all applicable field actions.
Monitor and report on field action budget.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. The system identifies top-fitting candidates and shares the shortlist with the hiring company.
Answer incoming calls and schedule design consultations.
Provide an exceptional customer experience with each call.
Accurately enter customer information into the database.
Great Day Improvements is a company that focuses on customer care. We are growing and seeking friendly, upbeat people to join our team, suggesting a collaborative and positive work environment.
Offers solutions that aid and facilitate a unique customer service experience.
Answers and places calls in a professional manner.
Copart, Inc. is a technology leader and the premier online vehicle auction platform globally. With over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries and believes in providing an unmatched experience.
You'll manage schedules and support communication for 5 executives, enhancing their daily productivity.
Organize meetings, including scheduling, sending reminders, preparing agendas, and follow-ups.
Coordinate travel and meeting setups for the executive team, including domestic and international arrangements.
TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They believe their jobs should excite them, teammates should support them, and bosses should inspire them, and they empower their people to bring big ideas and tiny egos.
Manage day-to-day call center operations, ensuring efficient handling of inbound and outbound calls.
Lead, coach, and develop staff members and management to ensure that all departmental goals are met efficiently and effectively.
Handle customer escalated issues, ensuring timely resolution and a positive customer experience.
American Income Life empowers employees with support and opportunities to succeed. They foster a caring and innovative culture, promoting collaboration and mutual respect to drive collective growth and overcome challenges.
Handle and carefully respond to all customer inquiries
Provide excellent customer service through active listening
Aim to resolve issues on the first call by being proactive
TP is a global, digital business services company that delivers advanced, digitally powered business services, helping streamline businesses in meaningful and sustainable ways. With over 500,000 employees globally, they foster a culture where inspired and passionate people support communities, clients, and the environment.
Manage a portfolio of client accounts to ensure high customer satisfaction and drive account growth.
Serve as the primary liaison between customers and internal teams, cultivating strong relationships.
Focus on nurturing, retaining, and expanding current client relationships, with no hunting or outbound prospecting.
AireSpring, founded in 2001, is a family-owned provider of cloud communications, managed connectivity, and managed security. They have over 22,000 enterprise locations and have received over 100 industry awards.
As the first point of contact, you'll assist patients and providers.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They aim to set the standard for the industry and help patients live their best lives and is committed to diversity, equity, and inclusion.
Lead a remote team of around 10 agents to deliver exceptional customer and business outcomes.
Develop team capability through virtual 1:1s, coaching sessions, huddles, and team meetings.
Support the Customer Support Manager in delivering positive departmental improvements.
Capital on Tap provides an all-in-one business credit card & spend management platform that helps business owners save time and money. They proudly serve over 200,000 businesses across the world and their goal is to help 1 million small businesses by 2030.
Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
Manage collections and overdue payments, including negotiating payment plans and settlements.
Review and analyze account receivable reports to identify trends, risks, and areas for improvement.
OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors. They focus on crude oil drilling, oil exploration, and renewable energy sources while maintaining safety, environmental responsibility, and operational excellence.
Provide empathetic, patient-centric support through various channels.
Act as a liaison between patients and providers, relaying critical information.
Guide patients through scheduling, telehealth services, and general inquiries.
Allara is a women’s health provider specializing in longitudinal care, supporting women through every life stage. They are trusted by over 60,000 women nationwide and bridging gaps in healthcare, making expert healthcare accessible through multidisciplinary care teams.
Provide multi-channel support by managing phone calls, tickets, chat, and social media interactions.
Deliver accurate and timely assistance to resolve inquiries, complaints, and return/refund requests while following company procedures and policies.
Build strong customer relationships through clear, empathetic, and proactive communication.
BiOptimizers helps people go from baseline health to peak biological performance by developing science-backed supplements and wellness tools. As a remote-first company with a globally distributed team, they focus on clarity, autonomy, and operational excellence, designing every role to support the health and performance of both customers and their organization.
Serve as a strong advocate for customers and end users, representing their needs within the PerfectServe organization
Build trusting relationships and provide day-to-day support to customers
Lead process improvement and optimization initiatives that drive measurable value for customers
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!
Manage a book of business, serving as a primary point of contact for assigned accounts
Support renewals and expansion efforts in partnership with Account Managers
Build trusted relationships with customers and understand their goals and usage of Customer.io
Customer.io's platform is used by over 8,000 companies to send messages. Customer.io powers automated communication that people actually want to receive and helps teams send relevant messages using real-time behavioral data.
Supervise the performance of Call Center Teams to ensure Customer Experience Specialists meet or exceed performance standards.
Manage daily operations of the customer service team and provide feedback by monitoring all correspondence, including chats and emails.
Oversee, mentor, advise, and develop Customer Experience Specialists while consistently upholding professional conduct and respect.
LoanCare is a leading full-service mortgage loan subservicer that delivers excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by Fidelity National Financial (NYSE: FNF), they offer a career foundation built on integrity, innovation, and collaboration.
Manage workflow queues and systems while meeting service level agreements.
Develop, revise, and implement efficient processes and procedures.
Manage personnel issues, staff conflicts, and performance.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Organizes and coordinates executive schedules, arranges appointments, and maintains calendars.
Prepares meeting agendas, maintains notes, and implements action items while creating high-quality reports.
Handles sensitive information with integrity and maintains robust relationships with key stakeholders.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements and identifies the top-fitting candidates. The final decision and next steps (interviews, assessments) are managed by their internal team.
Acquire and set up new meetings with target clients through cold calls and emails
Research companies, identify key decision-makers, and develop qualified leads for account executives
Maintain an accurate and up-to-date log of all prospect interaction in the CRM
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!