Manage a portfolio of 30+ commercial and enterprise customer accounts, focusing on ensuring their success and satisfaction with our products/services.
Serve as the primary point of contact for customers, building strong, lasting relationships and understanding their needs and objectives.
Drive product adoption and ensure customers are leveraging our products effectively to achieve their goals.
Forma is a flexible benefits software company founded in 2017 that helps companies offer competitive benefits packages by giving employees more choice in how they spend their benefit allowances. They have helped hundreds of companies design flexible, inclusive benefits programs for nearly a million employees.
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
Jerry.ai is a fintech startup that helps car owners save money and time on their vehicles. They have over 4 million customers and offer services beyond insurance, such as refinancing, safety, and repairs.
Communicate clearly and confidently in both English and Spanish, with a warm, professional tone and genuine empathy.
Think fast on feet, troubleshoot effectively, and keep customers reassured every step of the way.
Thrive in a high-call environment and know how to stay sharp, organized, and efficient throughout the day.
Mudflap is transforming the trucking and logistics industry by leveling the playing field for owner-operators and small fleets. They are backed by top-tier venture investors and offer fleet fuel management solutions.
Be the first point of contact for users needing help, providing solutions for the best Calendly support experience.
Take a consultative approach to problem-solving and maintain fantastic written communication skills.
Become a Calendly product expert, understand use-cases, scheduling industry, and patiently empathize with customers.
Calendly is a popular scheduling platform. They empower millions to schedule meetings efficiently, experiencing exciting product growth now, fostering a collaborative environment where employees grow and excel.
Provide multi-channel support by managing phone calls, tickets, chat, and social media interactions.
Deliver accurate and timely assistance to resolve inquiries, complaints, and return/refund requests while following company procedures and policies.
Build strong customer relationships through clear, empathetic, and proactive communication.
BiOptimizers helps people go from baseline health to peak biological performance by developing science-backed supplements and wellness tools. As a remote-first company with a globally distributed team, they focus on clarity, autonomy, and operational excellence, designing every role to support the health and performance of both customers and their organization.
Respond to incoming customer calls, addressing their questions and providing service
Manage and respond to all customer inquiries, fulfilling requests, and offering comprehensive education on our products and services
Deliver high-quality support by handling tasks related to payment processing, creating payment plans, and addressing other account-related matters to enhance the overall customer experience
Enova International is a leading financial technology company that provides online financial services through an AI and machine learning-powered platform. They serve non-prime consumers and businesses, offering technology and services to traditional banks to create accessible credit.
Handle customer inquiries and analyze payment history.
Communicate account statuses and recommend solutions.
Maintain accurate records of customer interactions.
Sutherland is a digital transformation company that helps customers globally achieve greater agility and transform automated customer experiences. As a Great Place to Work certified company, they have been in business for over 35 years and work with well-known brands.
Answer telephone calls from customers inquiring about goods and services.
Provide high-quality service with a helpful, professional attitude.
Assist clients with inquiries on debit card incentives, orders, and balances.
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. The company is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Serve as the primary point of contact for basic technical support and product-related inquiries.
Provide exceptional customer service for tier 1 tickets via phone calls while maintaining a high level of professionalism and empathy.
Continuously identify opportunities to improve the customer support process.
Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. They raised $450M in their Series D funding round in March of 2025 and are on an exciting trajectory as a company.
Assist customers by reserving the best storage unit that fits their needs and deliver amazing customer service.
Work with a close-knit team and passionate leaders who will coach you to success
Maximize your monthly commission and obtain a promotion at our call center or corporate office.
Extra Space Storage is a leading self-storage company traded on the New York Stock Exchange. They offer a fast-paced collaborative environment where employees directly contribute to the company’s success and recommend it as a great place to work.
Provide superior customer service to the Account Manager and customer during order fulfillment.
Act as a support resource for day-to-day transactions.
Minimize problem order situations by proactively following up on open orders.
They guide the connection between people and technology, helping customers manage their IT needs. Connection's team is made stronger by a multitude of backgrounds, experiences, and perspectives, driving them to innovate and create technology solutions that stand apart from the crowd.
Provide timely response to orders submitted by phone and email, in an efficient and friendly manner
Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and appropriate pricing for suggested services
Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to our operating procedures
Enterprise Fleet Management is a full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. They have more than 50 fully staffed offices nationwide, and their team of experts can assemble a customized or full-service fleet management program.
Quickly respond to Houzz professionals via our inbound phone line or case rotation as a member of our pooled support team, while providing superior customer service
Answer software questions on program performance and functionality and be the first line of defense for Houzz Pro membership questions.
Refer professionals to our Growth and Upsell teams to upgrade their services and train professionals on the software through Zoom meetings to help them deeply engage.
Houzz is the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners to update their homes from start to finish. It is a community-centric, innovative tech company that continues to disrupt the home renovation and design industry.
As the first point of contact, you'll assist patients and providers.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They aim to set the standard for the industry and help patients live their best lives and is committed to diversity, equity, and inclusion.
Provide empathetic, patient-centric support through various channels.
Act as a liaison between patients and providers, relaying critical information.
Guide patients through scheduling, telehealth services, and general inquiries.
Allara is a women’s health provider specializing in longitudinal care, supporting women through every life stage. They are trusted by over 60,000 women nationwide and bridging gaps in healthcare, making expert healthcare accessible through multidisciplinary care teams.
Take inbound calls from patients, providers and members
Support members with their insurance needs, questions or concerns
Answer inquiries on benefit claims, appeals, and authorizations
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Taking calls from potential AIR Communities customers or future residents
Provide community and lease information as requested
Work with communities and future residents to schedule on-site appointments with leasing consultants
Extenteam revolutionizes the short term vacation rental industry with a proven business model. They are a scaling stage startup of 50, aiming to grow Monthly Recurring Revenue by January 2026 by providing an AI assisted SaaS platform for short term rental businesses.
Answer calls, emails, and contacts, screening, transferring, resolving and disposing of calls while following process/documentation standards.
Review, process, schedule, and authorize orders according to department protocols; ensure updates and communication are documented in source systems.
Coordinate participants’ appointments, troubleshoot conflicts, communicate with stakeholders, and meet appointment turn-around times as outlined in WelbeHealth's protocol.
WelbeHealth's PACE program helps seniors remain in their homes and communities through medical care and community-based services, providing all-inclusive care. They are driven by core values and a participant-focused approach, fostering an encouraging and loving environment for employees.
Provide technical support of YORK product to customers in regard to installation, application, service problems, and performance issues either by phone or on-site.
Support branch personnel in application and technical information of previous, current, and new products.
Supervise, monitor, and fulfill warranty obligations on the UPG product line.
Bosch invents high-quality technologies and services that spark enthusiasm and enrich people’s lives. Their outstanding Bosch teams around the world enable innovation through connected living, mobility, or industry.
Respond promptly to customer inquiries via phone, email, and chat platforms
Assist with booking confirmations, travel changes, and general service questions
Resolve customer concerns with professionalism and efficiency
They are a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide. From all-inclusive resorts and cruises to custom itineraries and group trips, they combine expert service with deep industry knowledge to help their clients travel with confidence and ease.