Source Job

$19–$21/hr
US

  • Respond to inbound calls from existing customers
  • Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
  • Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy

Call Center Customer Support Communication Problem-solving

20 jobs similar to Customer Support Agent

Jobs ranked by similarity.

US 3w PTO

  • Handle inbound calls and warm leads to convert sales leads into policyholders.
  • Consult with customers on their insurance needs and match the correct coverages, products, and benefits.
  • Represent the Liberty Mutual brand and connect customers to the right products for their needs.

Liberty Mutual is a global insurance company. They offer a wide range of insurance products and services. They operate with a focus on creating a workplace where everyone feels valued and supported, offering comprehensive benefits and opportunities for professional development.

$45,000–$100,000/yr
US 3w PTO

  • Handle inbound calls and warm leads to convert them into policyholders.
  • Consult with customers on their insurance needs and match the correct coverages, products, and benefits.
  • Represent the Liberty Mutual brand and connect customers with the right products for their individual needs.

Liberty Mutual Insurance is a Fortune 100 company. They are dedicated to creating a workplace where employees feel valued and supported, with inclusion embedded in their culture.

US 2w PTO 14w maternity 8w paternity

  • Connect via phone, email, and text to understand customer needs and recommend insurance solutions.
  • Meet or exceed sales targets by building strong customer relationships through sales techniques.
  • Communicate the value of Kin’s insurance products while addressing customer questions with confidence.

Kin provides simpler, more affordable, and better homeowners insurance. Founded in 2016, Kin has been recognized as a best place to work and is remote-first with Kinfolk across more than 35 states, they value innovation, customer focus and growth.

$50,000–$52,000/yr
US 2w PTO 14w maternity 8w paternity

  • Own high-volume customer interactions via phone, chat, and email, providing policy guidance.
  • Create and update homeowners insurance policies, endorsements, payments, and refunds.
  • Educate policyholders on coverage details and policy changes to enable informed decisions.

Kin provides simpler and more affordable homeowners insurance, expanding to cover all homeowner needs, particularly in high-risk climate areas. They are a remote-first company founded in 2016, with employees across 35 states and customers in 13, recognized as a top workplace by Forbes and Built In Chicago.

US

  • Handle and carefully respond to all inbound and outbound customer inquiries
  • Complete sales with customers while generating quotes, costs and overall coverage
  • Provide excellent customer service through all interactions while active listening

TP is a global, digital business services company that delivers digitally powered business services. With more than 500,000 employees, they focus on supporting their communities, clients, and the environment with a balanced high-tech and high-touch approach.

$75,000–$235,000/yr
US

  • Goal-oriented self-starter with time management skills.
  • Excellent communicator passionate about helping others.
  • Desire to grow personally and professionally.

They are hiring passionate and responsible individuals to be licensed independent agents in insurance. They provide a supportive environment with training and mentorship.

US

  • Contact potential clients and make outbound calls
  • Educate clients on life insurance options
  • Close sales and build long-term relationships

Distro connects clients with insurance options. We are looking for motivated individuals to join our team.

US

  • Connect with people who already asked for help protecting their families.
  • Build your own agency and learn directly from top leaders.
  • Design your schedule, your way, and enjoy true work-life balance.

Meron Financial Agency believes that people can have financial success and a life they love. They're building leaders, entrepreneurs, and legacies by providing mentorship, tools, and systems to help people grow without limits.

US Canada Unlimited PTO

  • Deliver exceptional service to existing and prospective policyholders via phone, email, and SMS - ensuring prompt, accurate, and personable support on every interaction.
  • Retain and grow customers by managing renewals, identifying at-risk accounts, and presenting competitive solutions that maintain coverage while reducing churn.
  • Drive revenue through consultative selling, quoting and binding additional lines of coverage or improved renewal options for existing customers using multiple carrier platforms.

Trellis rewrites the insurance experience from the inside out. They are the tech company behind Savvy, their licensed insurance agency, and they’re bringing clarity and ease to a space known for… the opposite. They're a profitable, fast-growing Series A startup backed by General Catalyst, QED, NYCA, and Amex Ventures.

US

  • Work from home, or anywhere you choose
  • Qualified leads connected for you
  • Clear advancement pathways

Global Elite Empire Consultants is a third-party recruiter. They may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses; however, final hiring decisions are ultimately made by humans.

$35,000–$44,000/yr
Canada

  • Manage billing queries and proactively connect with clients to collect payments and resolve discrepancies.
  • Assist broker teams with mission-critical tasks, including processing cancellations, reinstatements, and general billing support.
  • Triage incoming emails and voicemails, ensuring licensed brokers can focus on complex needs while you handle the operational flow.

Zensurance is redefining commercial insurance for Canadian businesses through a digital-first experience. As a leading InsurTech company, they combine technology with industry expertise to deliver tailored insurance solutions and have been recognized for its rapid growth and industry impact.

US Unlimited PTO 14w maternity 8w paternity

  • Developing and implementing strategic sales plans to achieve company goals.
  • Thoughtfully coaching, empowering, and engaging diverse Kin Sales Agents.
  • Providing data reporting, analysis, and tracking of team sales performance.

Kin simplifies homeowners' lives by offering smarter insurance and expanding to meet all homeowner needs. They are a remote-first employer with Kinfolk across 35+ states.

US

  • 100% remote - work from anywhere
  • No cold calling
  • High-quality leads provided

Global Elite Empire Consultants is a fast-growing, tech-driven insurance organization looking for experienced agents who want a smarter way to build their business. They provide a tech-driven system that delivers warm, qualified leads - so agents can spend their time closing, not chasing.

US Unlimited PTO

  • Provide a seamless, high-quality support experience to members
  • Assist members with insurance education, eligibility, and enrollment support
  • Submit applications to carriers and own cases through approval

Vitable is a health benefits platform making healthcare better for employers of everyday workers. They bring accessible, high-quality care to over 85 million uninsured and underinsured Americans. Vitable is growing rapidly and looking for eager team members who are hungry for change and passionate about delivering better care to the everyday worker.

US 3w PTO

  • Answer calls, emails, and contacts, screening, transferring, resolving and disposing of calls while following process/documentation standards.
  • Review, process, schedule, and authorize orders according to department protocols; ensure updates and communication are documented in source systems.
  • Coordinate participants’ appointments, troubleshoot conflicts, communicate with stakeholders, and meet appointment turn-around times as outlined in WelbeHealth's protocol.

WelbeHealth's PACE program helps seniors remain in their homes and communities through medical care and community-based services, providing all-inclusive care. They are driven by core values and a participant-focused approach, fostering an encouraging and loving environment for employees.

$52,000–$69,333/hr

  • Manage 30+ inbound calls daily, focusing on quality customer interactions.
  • Provide insurance recommendations and quotes, and issue policies.
  • Use active listening and critical thinking to understand customer needs.

The Hartford Insurance, founded in 1810, is an established insurance company. They are an exclusive provider of Home and Auto Insurance for AARP members since 1984 with a culture devoted to innovative ways to serve customers, communities and employees.

US

  • Take inbound calls from patients, providers and members
  • Support members with their insurance needs, questions or concerns
  • Answer inquiries on benefit claims, appeals, and authorizations

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.

US

  • Respond to incoming customer calls, addressing their questions and providing service
  • Manage and respond to all customer inquiries, fulfilling requests, and offering comprehensive education on our products and services
  • Deliver high-quality support by handling tasks related to payment processing, creating payment plans, and addressing other account-related matters to enhance the overall customer experience

Enova International is a leading financial technology company that provides online financial services through an AI and machine learning-powered platform. They serve non-prime consumers and businesses, offering technology and services to traditional banks to create accessible credit.

US

  • Provide prompt and courteous assistance to customers via various channels.
  • Sell and quote new business to both personal and commercial lines clients.
  • Assist in preparing and processing commercial insurance policies.

Trucordia is an insurance brokerage that brings together people, tools, and solutions. They have over 5,000 team members across 200 offices and are ranked as one of the fastest-growing companies in the U.S. for three consecutive years.