Provide prompt and courteous assistance to customers via various channels.
Sell and quote new business to both personal and commercial lines clients.
Assist in preparing and processing commercial insurance policies.
Trucordia is an insurance brokerage that brings together people, tools, and solutions. They have over 5,000 team members across 200 offices and are ranked as one of the fastest-growing companies in the U.S. for three consecutive years.
Connect via phone, email, and text to understand customer needs and recommend insurance solutions.
Meet or exceed sales targets by building strong customer relationships through sales techniques.
Communicate the value of Kin’s insurance products while addressing customer questions with confidence.
Kin provides simpler, more affordable, and better homeowners insurance. Founded in 2016, Kin has been recognized as a best place to work and is remote-first with Kinfolk across more than 35 states, they value innovation, customer focus and growth.
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
Jerry.ai is a fintech startup helping car owners save time and money. They have over 5 million customers and have expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.
Handle and carefully respond to all inbound and outbound customer inquiries
Complete sales with customers while generating quotes, costs and overall coverage
Provide excellent customer service through all interactions while active listening
TP is a global, digital business services company that delivers digitally powered business services. With more than 500,000 employees, they focus on supporting their communities, clients, and the environment with a balanced high-tech and high-touch approach.
Manage 30+ inbound calls daily, focusing on quality customer interactions.
Provide insurance recommendations and quotes, and issue policies.
Use active listening and critical thinking to understand customer needs.
The Hartford Insurance, founded in 1810, is an established insurance company. They are an exclusive provider of Home and Auto Insurance for AARP members since 1984 with a culture devoted to innovative ways to serve customers, communities and employees.
Provide exceptional customer service to policyholders, agents, and other collaborators through inbound calls, email, and chat.
Handle a high volume of customer inquiries and analyze problems to provide detailed and proactive solutions.
Leverage advanced technology and software systems to accurately record customer interactions and deliver exceptional solutions.
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. They strive to attract, develop and retain a workforce that is as diverse as the customers they serve and to foster an inclusive work environment.
Thoroughly verifies and explains coverage to Policyholders.
Sets reserves for anticipated losses and arranges required inspections.
Coordinates with other departments and researches customer inquiries.
Mercury Insurance has been helping people reduce risk and overcome unexpected events for over 60 years. They value their team members and offer diverse perspectives to serve customers from all walks of life.
Handle inbound calls and chat boxes from our members regarding Sidecar Health’s products and services.
Provide excellent customer service in a timely and positive manner.
Build rapport and maintain positive relationships with existing members to understand their needs and ensure a memorable member experience.
Sidecar Health is redefining health insurance with a mission to make excellent healthcare affordable and accessible. Their team comes from diverse backgrounds and shares a desire to fix a broken system, making healthcare personalized, affordable, and transparent.
Answer coverage inquiries, process policy changes, and ensure members receive personalized, professional service.
Handle concerns with care and professionalism - assessing issues, identifying solutions, and delivering resolutions.
Build trust and connections by providing valuable insights into insurance products and services.
OTIP Group of Companies believes that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization. They deliver meaningful benefits support and service.
Manage multiple channel interactions professionally and efficiently.
Effectively present products/services to providers with integrity, understanding, and accuracy.
Focus on provider retention through first call resolution and maintain positive relationships.
Capital Blue Cross promises to go the extra mile for its team and community. Employees consistently vote it one of the “Best Places to Work in PA”, valuing professional/personal growth by investing heavily in training and continuing education.