Source Job

• Provide troubleshooting support for conditioning and filtration products across multiple sales channels.
• Ensure accurate and prompt resolution of issues by phone and email, escalating concerns internally.
• Assist customers with the installation and setup of residential and commercial equipment.

Watts Water is a global leader of quality water solutions for residential, industrial, municipal, and commercial settings. They are a $1.9 billion global company with about 5,000 employees and prize enriching and caring for all who work there through actions.

• Provide installation and technical support for complex Snap-on products.
• Troubleshoot, document, and train internal and external customers.
• Make recommendations to improve and enhance products.

Snap-on is known for the quality of their products, but it is the passion and character of their people that make the company a global leader. With diverse talents and a deep pride in the Snap-on family of brands, they drive innovation and create value.

• Prioritize MagicPak growth in New Construction sales and growing market share through Residential Systems.
• Onboard new Regional Developers and managing targeted Independent Specification Agencies at a local level.
• Maintain a strong understanding of the HVAC and Multifamily industries, including emerging trends and regulations.

Lennox provides residential and commercial customers with industry-leading climate-control solutions, driven by 130 years of legacy. It is a global community that values each team member’s contributions and offers a supportive environment for career development.

• Provide technical assistance to customers by all existing communication channels.
• Analyze technical problems with cars and/or light/heavy goods vehicles.
• Follow defined work instructions and escalation processes.

Bosch shapes the future by inventing high-quality technologies and services. With over 300 specialized associates and around 15 nationalities, Bosch activities in Lisbon focus on sales, marketing, communication, training, nearshoring services and shared support for human resources services to Europe.

• You will be the primary representative for Everpure's support organization in the field.
• Be the trusted support adviser in the region for both internal and external customers
• Manage customer and ASP escalations, and expectations.

Everpure fundamentally reshapes the data storage industry. They are a team of 400+ employees across multiple locations and are known for providing excellent quality customer service.

• Identify, recruit, and onboard new partners based on Palmetto LightReach business objectives.
• Lead on-site and virtual trainings for sales reps on how to position, present, and close the LightReach program in the home.
• Monitor LightReach activity, adoption rates, and engagement metrics; proactively address friction points.

Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions.

• Be the go-to expert for technical sales support, field troubleshooting, and warranty resolution.
• Engage directly with customers, distributors, and internal teams to solve technical challenges and provide proactive support.
• Travel as needed to support field installations, service interventions, and customer visits.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Provide expert-level support to crane operations across North America.
• Offer on-demand technical troubleshooting to service technicians during crane commissioning.
• Maintain subject matter expertise on new products and features through continuous training.

Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. With 16,000+ professionals in over 50 countries, they are trusted every day to lift, handle, and move what the world needs.

• Develop and implement sales strategies to achieve and exceed revenue targets for the Northeast region
• Manage and grow a portfolio of key accounts, ensuring high levels of customer satisfaction and retention
• Identify and pursue new business opportunities to expand our client base in the Northeast

Bosch shapes the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Their outstanding Bosch teams around the world demonstrate creativity which is the key to innovation through connected living, mobility, or industry.

• Oversee maintenance activities for multiple remote camp sites.
• Manage preventive and corrective maintenance schedules.
• Supervise and train on-site maintenance personnel.

Dexterra Group is a fast-growing, financially strong, publicly listed company. They aim to provide their people with fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, and work-life balance.

• Promote Customer Focus throughout the organization.
• Play an active role in the development of training material and programs needed to increase the knowledge and competence of regional employees.
• Lead root cause analysis investigations and implement corrective and preventive actions to address any product quality failures

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, turboexpanders, services, and solutions for the liquefied natural gas (LNG), liquefied hydrogen (LH2), and industrial gases industries. They are a subsidiary of Nikkiso Company Ltd with 8000+ employees worldwide and are publicly traded on the Tokyo Stock Exchange.

• Provide email support for program applicants and participants.
• Manage a trouble ticket queue to track issues from report to resolution.
• Provide weekly and monthly reporting on program support activity.

EnergyHub empowers utilities and their customers to create a clean, distributed energy future. They help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants. EnergyHub has a casual environment, the flexibility to set your own schedule.

• Handling incoming customer communications via multiple channels.
• Setting up and troubleshooting WAN/LAN/Cloud technologies.
• Remote troubleshooting and resolution of support tickets.

Honest Networks provides high-quality and affordable internet service. They are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan that focuses on gigabit internet service at transparent and affordable prices, while providing exceptional customer service.

• Provide support to users experiencing product issues or seeking assistance.
• Troubleshoot software and platform-related problems reported by users.
• Document issues and resolutions within the product support ticketing system.

Equip is a virtual, evidence-based eating disorder treatment program that ensures everyone can access treatment. Since 2019, they have been a fully virtual company with a highly-engaged, passionate, and diverse team.

• Interface with customers via email, phone, and video conferencing to resolve issues quickly, efficiently, and with a human touch
• Conduct consultative calls and write detailed explanations that help customers understand complex insurance, compliance, and platform topics independently
• Investigate and resolve technical problems by reviewing databases, analyzing system logs, and partnering with engineering—then translate findings into clear customer communications

Thatch is a fully distributed early-stage company using technology to change the way America does healthcare. We are described as a happy, friendly, high-velocity team.

• Ownership of PM standards, task lists, schedules, and documentation, define PM scopes, frequencies, and acceptance criteria.
• Enforce Thermal Works safety, conduct, and quality standards, ensure consistent documentation, reporting, and close-out.
• Coordinate with corrective maintenance teams when deficiencies are identified during PMs, ensure PM records support warranty compliance and claim defense.

ThermalWorks LLC is focused on providing an integrated cooling system for data centers and commercial buildings that dramatically reduces the energy demand, water consumption and cost of cooling. ThermalWorks is one of several “inspired infrastructure” companies that work collaboratively under their parent company, Endeavour Energy, LLC; they are looking for someone to join their team to help them move the needle towards sustainable change.

• Supports Synapse products by troubleshooting and resolving issues remotely.
• Works on 3rd party hardware, software, and network issues supported by FUJIFILM.
• Documents troubleshooting and follows the TAC escalation process.

FUJIFILM Healthcare Americas Corporation innovates for a healthier world with healthcare solutions spanning diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, and in-vitro diagnostics. Fujifilm has over 70,000 employees globally and is guided by the Group Purpose of “giving our world more smiles.”

• Develop a strong knowledge of products and evaluate usability.
• Perform competitive analysis and help establish testing procedures.
• Troubleshoot product failures and support the sales team with technical questions.

Avery Dennison Corporation is a global materials science and digital identification solutions company that provides branding and information solutions. They employ approximately 35,000 employees in nearly 60 countries.

• Monitor accounts and participate in support activities for problem resolution.
• Install/remove equipment, modifications, and engineering changes.
• Provide phone and technical support to customers and other technicians.

FUJIFILM North America Corporation provides products for both consumers and business customers. It has five operating divisions and Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging.

• Identify, research, and resolve technical and end-user application failures and deficiencies.
• Educate and coach customers on best practices for using Axis products and services.
• Thoroughly document all research and customer interactions in Salesforce (CRM) to ensure product and service reliability.

Axis Construction Management, LLC provides construction project management, general contracting, tenant improvement, design/build, and related services to commercial and institutional clients in the Philadelphia region and along the East Coast. They value driven waybuilders, relentless curiosity, smart risk-taking, and fearless ownership.