Service Account Manager

What You'll Do:

• Be the key liaison for all things related to Everpure support for customers, partners, and Everpure Sales in the region
• Responsible for delivering Support presentations to prospects, including existing customers
• Deliver Incident Reports and/or Root Cause Analysis RCAs in person at customer locations or remotely

What You Bring:

• Minimum of 7 years of experience supporting Fortune 500 companies, preferably in enterprise storage, virtualization, networking, or enterprise applications industry.
• Covering U.S. working hours is mandatory
• Proven ability to establish ownership and manage critical escalations from initial report to closure.

What You Can Expect From Us:

• We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
• We give you the space and support to grow along with us and to contribute to something meaningful.