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Problem-solving
Responsibilities:
- Resolve tickets via Live Chat, Phone or Email promptly in a fast-paced environment.
- Maintain expert-level product knowledge and participate in Calendly support initiatives.
- Work toward personal and team goals & metrics.
Requirements:
- 1+ years of experience in software (SaaS) customer support.
- Technical software troubleshooting skill and experience.
- Someone who thrives in a challenging, fast-paced environment.
Available shifts:
- This role has a consistent 5-day per week work schedule that will include one weekend day: your shift each week will be Tuesday - Saturday, 4pm - 1am EST.
Calendly
Calendly is a popular scheduling platform. They empower millions to schedule meetings efficiently, experiencing exciting product growth now, fostering a collaborative environment where employees grow and excel.