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Core Responsibilities:
- Be the first point of contact for our customers across all brands we support
- Respond to customers' incoming emails and chats
- Provide multi-product support across Spotlio's suite of platforms and brands
Schedule Expectations:
- 5 shifts per week for a total of 40 hours per week
- Shifts start between 6am-10am Pacific Time
- Weekdays, Saturdays and/or Sundays & Holidays (Thanksgiving, Christmas, New Years, President's Day, etc)
Requirements:
- 2+ years of phone, email,or chat based support or equivalent customer facing service experience
- Outstanding written and verbal communication skills
- Excellent computer and internet skills
Spotlio
Spotlio is a pricing, e-commerce, and distribution company that helps resorts and attractions increase revenue and create better guest experiences before arrival. Spotlio supports businesses across the US, Canada, Switzerland, Germany, Austria, France, Japan, New Zealand, Australia, and Chile, and continues to grow internationally.