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Responsibilities:
- Field incoming calls from AAA Life agents across the country.
- Assist field agents with password resets and level 1 technical inquiries.
- Detail each call and correspondence and identify trends in field feedback.
What You'll Do:
- Develop a deep understanding of the sales process, the life insurance industry and best practices in field sales.
- Act as Subject Matter Expert (SME) for agent sold products and processes.
- Assist in proactively identifying sales opportunities by promoting the use of various sales concepts and marketing material that lead to suitable sales.
Qualifications:
- Strong communication skills – verbal and written
- Ability to provide strong customer service
- Proficient in the use of technology
AAA Life Insurance Company
AAA Life Insurance Company has been focusing on Life Insurance and Annuity Products since 1969. They have over 1.8 million policies and embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents.