New Customer Support Representative (Multi Channel)
Benefits
Unlimited PTO
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Impact:
- Be a Trusted Guide: Help potential customers navigate our online shopping experience.
- Solve Real Problems: Resolve administrative and billing questions with urgency and clarity.
- Advocate for Change: Propose product and process improvements directly to our leadership team.
Bring:
- Experience: 1-2 years in a customer-facing role in a startup environment.
- Tech-Savvy: Familiarity with support ticketing systems and the ability to multitask.
- Empathy: A genuine passion for helping people.
Offer:
- World-Class Benefits: 100% Company-paid Medical, Dental, and Vision coverage.
- Generous Time Off: "Take what you need" vacation policy.
- Growth Culture: A values-based environment where your ideas are heard.
SimplyInsured
SimplyInsured aims to eliminate fear associated with health insurance. They empower small business owners by making health insurance transparent and accessible, supporting over 20,000 customers.