Help potential customers navigate our online shopping experience.
Resolve administrative and billing questions with urgency and clarity.
Use industry-leading support tools and CRMs to document interactions.
SimplyInsured aims to eliminate fear associated with health insurance. They empower small business owners by making health insurance transparent and accessible, supporting over 20,000 customers.
Manage inbound and outbound calls, emails, and other communications related to post-purchase voucher inquiries.
Research and resolve patient billing and provider payment issues.
Utilize Salesforce as the primary case management tool to track cases, notes, and resolutions.
Tendo is a fast-growing, mission-driven company focused on improving the care journey for patients, clinicians, and caregivers by creating software that provides seamless, intuitive, and user-friendly experiences. Their team-driven culture and rapid growth have earned them recognition as one of Forbes’ Top Startup Employers for 2024, 2025, and 2026.
De-escalate difficult situations with empathy, care, strong communication skills while maintaining calm and exemplifying Trupanion values
Utilize multiple systems and tools to efficiently support our customers, ensuring a seamless member experience
Trupanion is a leading provider of medical insurance for cats and dogs in North America; their mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, they offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
Answer customer calls and emails regarding travel inquiries, purchases, and itinerary changes using standard procedures.
Research and provide accurate information on travel rates, destinations, and packages to effectively convert inquiries into sales.
Track and report call metrics while meeting established daily performance and quality standards.
Teleperformance is a global digital business services company and a leading provider of customer experience management for top brands. With nearly 490,000 employees in nearly 100 countries, it fosters a culture that values employee development, happiness, and a supportive, diverse environment.
Provide inbound customer support using a call flow guide
Resolve technical issues related to hardware, software, and client products
Track, document, and retrieve information in databases
Concentrix is a global technology and services leader that helps well-known brands improve their businesses with technology and integrated solutions in over 70 countries. They are a human-centered, tech-powered company with over 440,000 employees worldwide.
Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
Provide personalized recommendations based on clients' preferences and budgets while working with suppliers to secure exclusive deals.
Handle client inquiries, modifications, and cancellations professionally while maintaining accurate booking records.
It is a premier travel agency partnered with an award-winning host agency with over 70 years of experience, specializing in crafting unforgettable getaways including cruises, hotels, vacation homes, and all-inclusive resorts. The company fosters a collaborative culture focused on providing exceptional client service and expert travel guidance.
Provide prompt and successful resolution of support queries across multiple channels.
Manage escalations and interface directly with enterprise customers.
Maintain high levels of customer satisfaction (CSAT).
Espresa delivers a global and all-in-one experience for HR, people teams, and employees through its personal benefits platform. With a focus on Lifestyle Spending Accounts (LSAs) and a suite of wellbeing, recognition, and community solutions, Espresa empowers Great Places to Work®; they make heroes out of HR teams.
Manage workload and prioritize projects effectively.
Diagnose issues using data dumps and logs, articulate solutions.
Xsolla provides tools and services for video game developers, helping them fund, distribute, market, and monetize their games. They operate as the merchant of record and have helped over 1,500+ game developers reach more players and grow their businesses.
Support proposal generation, formatting, and editing to ensure accuracy and alignment with client requirements.
Coordinate and schedule internal sales milestone meetings and track key deliverables and timelines across active opportunities.
Maintain and update the CRM with opportunity details and provide light client follow-up support and cross-functional partnership.
Renewance provides industrial battery lifecycle services and asset management solutions for energy storage and EV batteries. It is a vibrant SME poised for ambitious growth in a high-growth industry with a collaborative and inclusive culture.
Respond to customer inquiries via phone, email, and chat in a timely, efficient and professional manner.
Troubleshoot customer issues, identify root causes, and provide effective solutions.
Guide customers on product usage, features, and best practices to enhance their experience.
WeSalute is a public benefit corporation that operates a two-sided marketplace connecting Brands and the WeSalute Community together, providing benefits and exclusive offers to its community members. They take pride in being able to give back to those who give so much to us and our society.
Handle maintenance, collection and liquidation activities for an assigned portfolio of accounts.
Handle a variety of customer inquiries, analyze payment history/notes, and communicate statuses to customers.
Maintain accurate records of customer interactions, including any issues that arise and their resolution.
Sutherland is a digital transformation company that helps customers globally achieve greater agility and transform automated customer experiences. They are Great Place to Work certified and have been in business for over 35 years, working with some of the world’s most known brands.
Schedule and coordinate activities of healthcare workers.
Screen and hire caregivers; promote the employer’s brand.
Answer calls and provide excellent customer service.
Cloverleaf Care is a rapidly expanding healthcare services company in the US. The company seems to have a positive and encouraging culture, valuing its employees and prioritizing client care.
Assist clients with selecting and booking hotel accommodations by providing accurate information on amenities, pricing, and availability.
Respond promptly and professionally to client inquiries via phone, email, or online chat while maintaining detailed records of interactions and bookings.
Collaborate with team members to ensure seamless client experiences and stay updated on hotel offerings, travel trends, and industry changes.
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We have a supportive team culture and offer comprehensive training, access to industry resources, and mentorship opportunities.
Manage calendars and set up consultations for travel advisors.
Keep accurate records of client interactions.
They specialize in crafting personalized travel experiences that create lasting memories. They are seeking motivated professionals to join their team and help connect clients with their services.
Serve as a primary point of contact for customer inquiries related to billing, contracts, and account support
Coordinate with cross-functional teams including Sales, Billing, Finance, and Operations to resolve customer issues efficiently
Identify trends in customer inquiries, system issues, and workflow challenges; escalate findings and recommend improvements
TierPoint delivers secure, reliable, and scalable infrastructure solutions that power customers’ most critical applications. They're committed to practices that promote pay equity and transparency and are looking for a Customer Service Specialist to join their team.
Manage a steady, high volume of inbound calls and emails daily.
Act as a first-line troubleshooter for members facing technical hurdles.
Work closely with internal teams to resolve complex issues quickly.
Spring Health's mission is to eliminate every barrier to mental health by delivering the right care at the right time. They partner with over 450 companies and provide care for 10 million people, with clients including Microsoft, Target, and Delta Airlines.
Manage the health of Pros' businesses through consultation and support.
Conduct discussions about Pay-per-Lead and Subscription products.
Maintain knowledge of Angi products and provide high-impact solutions.
Angi connects homeowners with reliable pros and connects pros with homeowners. They have over 2,800 employees worldwide and define the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well.
Provide clear, kind, and empathetic answers to customer requests via email, chat, and phones.
Understand core functions of assigned products and meet or exceed production targets set by manager.
Contribute to documentation improvements by suggesting edits or additions, modeling company and team values.
Planning Center, established in 2006, supports over 90,000 churches worldwide, offering web and mobile products to facilitate communication, organization, and event coordination. Being an independent and debt-free company, they foster a remote work environment with tools like Asana, Slack, Notion, and Zoom, gathering thrice annually in Carlsbad, CA to strengthen team relations.
Ensure customer complaints and standard requests are dealt with efficiently and with the right level of sensitivity.
Monitor, respond and engage with customers on different channels that require service support.
Contribute to a service orientated culture aimed at building repeat business and customer loyalty.
Lastminute.com is the European Travel-Tech leader in Dynamic Holiday Packages. With technology, they turn spontaneous thoughts into meaningful experiences, helping people travel the world. They have a warm and positive work environment where a multicultural team works in great harmony.