Financial Services Specialist II

Responsibilities:

• Manage inbound and outbound calls, emails, and other communications related to post-purchase voucher inquiries.
• Research and resolve patient billing and provider payment issues.
• Review voucher status and process updates as needed.

Requirements:

• High school diploma or equivalent experience and 3-5+ years of customer support experience.
• Working knowledge of medical insurance and terminology.
• Experience with Salesforce strongly preferred.

Benefits:

• Full health benefits (medical, dental, and vision).
• Company paid life insurance and short-term and long-term disability.
• Flexible time off and an employee wellness program.