Customer Support Representative - Part Time

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely, efficient and professional manner.
• Troubleshoot customer issues, identify root causes, and provide effective solutions.
• Guide customers on product usage, features, and best practices to enhance their experience.

Qualifications:

• Excellent communication skills (written and verbal) with strong phone etiquette.
• Proven ability to build rapport and trust with customers.
• Strong problem-solving and analytical skills.

Requirements:

• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• Experience in a customer-facing role is highly preferred.
• 40mbps download 10 mbps upload