Customer Support Specialist

Responsibilities:

• Serve as the primary point of contact for customer inquiries.
• Support customers via chat and email on weekends and key holidays.
• Take ownership of issues from first response through resolution.

Requirements:

• Strong customer instinct and a commitment to getting it right.
• Clear, confident written communication.
• High attention to detail and strong organizational skills.

Why Join Way:

• Exciting startup environment in a booming industry.
• Supportive team environment with ongoing training and guidance.