Reproduce, debug, and escalate technical issues in partnership with Engineering and Product.
Act as a technical expert and initial escalation point for our SDK and Cloud products.
Build tools and automation to improve support workflows and reduce response time.

What you’ll need:

3-5+ years of experience in technical support engineering or software engineering roles.
Deep experience in at least one relevant subject area like Operating Systems, Cloud Infrastructure, Kubernetes, Networking, etc.
Ability to read/follow code and GitHub commits to understand recent changes.

Benefits:

Competitive salaries and meaningful equity.
Health, dental, vision, life, and disability insurance, plus 401(k) and flexible spending accounts.
Flexible time off and remote work with optional office in Atlanta.

Ditto

Ditto is a peer-to-peer sync engine that enables developers to build real-time applications that stay connected without internet. With over $145 million in funding and a globally distributed team, we are a fast-growing startup committed to diversity and inclusion.

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