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Job Overview:
- Provide high-quality support to both schools and educators.
- Resolve and answer queries, ensuring overall satisfaction.
- Offer email and phone support with exceptional communication skills.
Key Responsibilities:
- Respond to inquiries from schools and educators promptly.
- Manage and maintain the support inbox efficiently.
- Monitor internal communications and escalate issues as needed.
Our Ideal Candidate:
- Passionate about companies with a positive social impact.
- Possess a ‘Can do’ attitude and a bias for action.
- Loves to take pride in creating an exceptional customer experience.
Zen Educate
Zen Educate is a technology company with an online platform that helps match schools with teaching staff. By leveraging technology, their smart algorithms can match teachers to the perfect school and help schools find great teachers. They care about the teachers as much as they care about the schools.