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What you will be doing:
- Provide remote diagnosis and triage of systems installed in the field.
- Keep excellent records of customer and engineer interactions via the ticket system.
- Test software releases and apply fix releases to customer systems.
What you will need:
- 3-5 years of experience in the electronic security service industry.
- Excellent knowledge of networking and IP connectivity.
- Proactive, able to work on own initiative and influence effectively.
Key Attributes:
- Ability to follow detailed instructions and demonstrate influencing skills.
- Strong interpersonal and communication skills with relationship building.
- Desire to improve and take on new challenges.
Why Choose Securitas Technology?:
- Be part of a global team of over 375,000 professionals.
- Access industry-leading training and career development opportunities.
- Enjoy an inclusive culture with wellness programs and diversity initiatives.
Securitas Technology
Securitas Technology provides security solutions and services to make the world a safer place, driven by integrity, vigilance, and helpfulness. It is part of a global team of over 375,000 professionals, fostering empowerment, innovation, and growth.