IT Operations Engineer

Managing Identity, Access, and Core Systems:

• You'll own the administration of our Identity Provider (JumpCloud).
• Oversee Single Sign-On (SSO) and access governance.
• Manage the full employee IT lifecycle.

Administering Business-Critical Platforms:

• You'll handle backend management of essential internal tools such as the Atlassian Suite (Jira, Confluence), Slack, and Notion.
• Optimize Jira Cloud as our IT Service Management (ITSM) platform.
• Configure workflows, request types, and automations.

Overseeing Endpoint Management and Security:

• Implement and maintain device policies across Windows and macOS endpoints using JumpCloud.
• Handle software deployment.
• Support security initiatives.