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Role Overview:
- You will shape the architecture and delivery of a sophisticated CRM and business applications ecosystem.
- You will bridge business needs and technical solutions across Marketing, Sales, Customer Success, and Finance.
Key Responsibilities:
- Lead cross-functional discovery workshops and map business processes into user stories and requirements.
- Configure CRM platforms and design integrations using Workato and iPaaS tools.
- Define QA strategies, execute testing, and manage defect resolution.
Requirements:
- 7–10+ years in enterprise applications with at least 4 years in CRM, Customer Success, and Finance.
- Deep technical expertise in HubSpot, Salesforce, CPQ, Certinia, NetSuite, and Workato.
- Strong knowledge of Agile/Scrum and tools like Jira, Confluence, or Azure DevOps.
Benefits:
- Full-time remote position based in India with flexible working.
- Opportunities for professional development, career progression, and skills growth.
- Exposure to a broad enterprise technology ecosystem and cross-functional transformation initiatives.
Partner Company
Our partner specializes in optimizing business processes through CRM and enterprise applications. They operate in a collaborative, agile environment with teams across multiple functions and geographies, offering exposure to complex cross-platform initiatives.