Manage day-to-day operations for our Shopify store.
Handle customer subscriptions, troubleshoot recurring billing issues, and handle swaps or cancellations within the Skio platform.
Monitor incoming orders and ensure they are moving through the fulfillment pipeline efficiently.
Wing Assistant is the world’s first on-demand B2B concierge service, redefining the "Future of Work" by connecting innovative companies with top-tier global talent. They are a tech-enabled platform that combines a sophisticated software experience with elite human intelligence.
Work directly with teams to help problem solve and workshop solutions.
Act as a solutions go to in working with our platforms (Shopify, Nosto, Sanity, Comestri).
Assist in project management for large and small scale projects.
Showpo is an Australian-owned, global, social media-led e-commerce brand that is redefining fashion retail. Established in Sydney in 2010, they empower women worldwide and pride themselves on being one of Australia's largest and most successful social media brands.
Execute strategies to improve review and ratings health across all channel listings to build customer confidence and drive conversion.
Analyze item data to prioritize listings needing more reviews or improved ratings, and manage workflows to capture more reviews.
Support organizational awareness of ROI for review programs and assist merchants in recovering or negotiating costs with brand partners.
Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. It is one of the fastest-growing ecommerce companies in history, fostering a remote-first environment as indicated by the contractor position.
Initiate scoping, designing, and delivering complex technical solutions such as e-commerce re-platforming.
Lead client requirements gathering sessions with internal and external stakeholders to develop use cases.
Work directly with development teams to ensure the delivery of a high-quality product that meets all requirements.
InteractOne is a tech company providing e-commerce solutions using Magento and Shopify. They foster a collaborative environment where team members are encouraged to grow and innovate.
Own pipeline and revenue across e-commerce brands.
Define and improve PLG conversion loops.
Build relationships with Shopify partners and commerce enablement players.
Terrific is building the next generation of social commerce through live shopping powered by real-time data and AI. They believe customer data should belong to the brands who earn it — not third-party platforms. Terrific is a fast-moving, global team.
Lead the day-to-day planning, management, and execution of our digital merchandising strategy
Own how products are presented across collection pages, ensuring the site reflects brand storytelling and business objectives
Build and maintain the site merchandising calendar, aligning launches, promotions, and seasonal moments with cross-functional teams
BaubleBar designs accessories that make life more fun. Founded in 2010, the Company is known for its statement-making styles that create joy and bring people together and their unabashedly optimistic perspective can be found across multiple accessory categories that are sold direct to consumer and at 8,500+ retail stores globally.
Handle inbound customer inquiries across email and chat through Gorgias, our customer support platform.
Resolve issues efficiently and thoroughly, escalating to the team lead when a situation calls for it.
Maintain accurate records and follow established SOPs, while flagging anything that seems broken or improvable.
Inspiration Commerce Group (ICG) is a team of ~50 people who’ve done 6 acquisitions in 18 months and scaled from $0 to >$100M in revenue. They buy and build companies that help people find and buy the products they love.
Manage interactions via phone, chat, email, and social media.
Resolve complex inquiries regarding orders, returns, and refunds.
Guide customers through the purchasing process.
BiOptimizers helps people go from baseline health to peak biological performance through science-backed supplements and wellness tools. As a remote-first company with a globally distributed team, they focus on clarity, autonomy, and operational excellence, supporting the health and performance of both customers and the organization.