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See allResponsibilities:
- Respond to inquiries via phone, email, WhatsApp, and social media.
- Provide accurate information to parents.
- Understand parent concerns and questions.
Process Improvement:
- Assist in processing and updating records in Microsoft Dynamics CRM.
- Work with Parent Experience and Admissions teams to meet enrollment criteria.
- Guide families to resources for scheduling visits.
Qualifications:
- Excellent written and spoken communication skills in English or Mandarin and Cantonese
- Experience using CRM platforms
- Customer-facing experience in any industry
Guidepost Global Education
Guidepost Global Education (GGE) is a premier education provider committed to maximizing each child's potential. They operate a large Montessori network with over 100 schools across the US and Asia and cultivate a supportive environment for educators.