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About the Role:
- As an Order Management Specialist, you will enable sellers to be more efficient and ensure a smooth customer experience upon contract close.
- You will work with cross-functional teams to identify and manage processes that move opportunities to recognized revenue faster.
Key Responsibilities:
- Effectively manage day-to-day tasks to ensure opportunities progress to revenue quickly, including order processing and coaching sellers.
- Partner closely with Finance and Sales to resolve order questions and process orders within defined service level agreements.
- Drive compliance with company policies and proactively identify opportunities to improve the order process.
Qualifications:
- You have 1-2 years of experience in Quote to Cash, Order Management, or Sales Operations.
- You possess strong business English, proficiency in MS Office, and a self-motivated, detail-oriented approach.
- You demonstrate the ability to manage multiple projects, build relationships, and drive productivity in a remote environment.
NielsenIQ
NielsenIQ is a global measurement and data analytics company providing consumer packaged goods manufacturers and retailers with accurate data and insights. With operations in 100+ markets covering over 90% of the world's population, the company fosters an inclusive, remote-friendly culture focused on innovation and excellence.