Technical Support Engineer

As a Technical Support Engineer at Rad AI, you will expand our team and contribute to delivering top-tier technical customer support. You will provide technical guidance and share status updates, develop support processes and documentation, and work closely with customers and internal engineering teams to ensure SLA compliance. You will also troubleshoot and debug web applications, provide feedback to development teams, and adapt to a fast-paced startup environment. Supporting our 24/7 customer base with on-call shifts is essential. Rad AI values diversity and provides equal employment opportunities to all employees and applicants.