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Performance Analysis
Primary Responsibilities:
- Dial out to up to 30 homeowners an hour while tending to heavy inbound call flow for homeowners who have contacted us via one of our marketing avenues.
- Document and track all set appointments accurately so that all future customer demonstration and price activity is done per company standards.
- Manage high volume of inbound and outbound calls while multitasking through various systems.
Qualifications:
- Minimum 2 years of Sales experience; bilingual is a plus.
- High School diploma or equivalent; sales mindset and metrics driven.
- Ability to work varying shifts, including some evenings and weekends; must live in Knoxville to be considered.
Compensation and Schedule:
- Base pay is $20/hr with an uncapped commission structure based on appointments set; most representatives earn at least $22-$25/hr.
- The role is fully remote, but candidates must be available for morning, evening, and one weekend shift weekly, with non-consecutive days off.
- Operating hours are Monday-Friday from 7:50am to 10:30pm and Weekends from 8:50am to 8pm.
Renewal by Andersen
Renewal by Andersen is the custom division of Andersen Windows, providing a premium window and door replacement experience for homeowners. The company promotes a culture of internal promotion and offers a structured paid training program for new employees.