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Key Responsibilities:
- Answer incoming patient calls and relay medication refill requests to the physician for approval.
- Manage the practice email inbox and inform prospective patients about the waitlist.
- Assist with scheduling questions and document SOPs for the transition to cash-based model.
Skills & Tools:
- Bilingual in English and Spanish (strongly preferred).
- HIPAA certified and comfortable with VoIP systems.
- Minimum 3-4 years of relevant medical office or virtual assistant experience.
Why Join Assist World?:
- 100% remote work with no time tracker.
- $50 birthday bonus and $200 testimonial bonus.
- Opportunity to support a growing medical practice through a transition.
Garcia-Davalos Medical Practice
A primary care physician runs a solo private practice near the Texas-Mexico border, serving a mostly English-speaking patient base with Spanish speakers. The practice is part-time with under 300 patients, currently employing one medical assistant and using a third-party billing company.