Manage patient communications, including phone calls, emails, and appointment scheduling.
Coordinate specialist referrals, insurance authorizations, and test results.
Provide administrative support such as pharmacy refills, EHR maintenance, and workflow tracking.
Assist World is a staffing agency recruiting for a busy and growing U.S. medical practice. They emphasize remote work, no tracker policies, and a supportive environment.
Serve as primary point of contact for Spanish-speaking patients at a physical therapy practice, handling calls, scheduling, and insurance tasks.
Verify insurance benefits, obtain authorizations, and maintain HIPAA compliance using EHR systems like InteGRAHR or Waystar.
Support front desk operations, coordinate with billing, and manage patient documentation through Google Workspace.
20four7VA provides remote services to clients worldwide, focusing on developed markets. It is a growing company that offers free training, upskilling, and a supportive community for independent contractors.
Answer inbound patient calls in English and Spanish and provide professional front-office support.
Schedule, reschedule, and cancel patient appointments and manage appointment confirmations.
Register new patients, collect demographic information, and maintain accurate EMR records.
SnappyCX connects businesses with skilled bilingual professionals for the healthcare industry. They are a growing company that values professionalism, empathy, and attention to detail.
Answer, screen, and route incoming calls to the appropriate team member and take messages or transfer calls to voicemail when staff are unavailable.
Log phone calls and upload documents into the online document management system, and provide clerical support including faxing, copying, and file organization.
Maintain regular communication with clients, obtain insurance coverage information, follow up on medical treatment, and request medical records from providers.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as one of the Best Places to Work for consecutive years, we foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make a meaningful impact.
Conduct telephonic outreach to prospective members and help them enroll in Imagine's app-based technology.
Effectively communicate Imagine services and overcome parent/family objections to engagement.
Leverage reporting and dashboards to prioritize outreach and meet monthly engagement targets.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that provides 24/7 virtual-first and in-home care for children with special health care needs. They are a startup with a mission-driven culture, committed to diversity and inclusion.
Engage members through inbound and outbound calls to encourage participation in care management programs.
Complete non-clinical assessments and identify health risks, care needs, and opportunities for clinical follow-up.
Help members schedule healthcare appointments and connect with appropriate resources and benefits.
This company provides care management support services to help members improve their health and well-being. They operate as a fast-paced remote call center environment with a focus on compassionate service and structured processes.
Engage with health plan members to schedule care assessments and provide encouragement.
Utilize strong listening and communication skills to build trust and handle challenging calls.
Multitask efficiently while using technology to maintain a human-centered conversation.
Carenet Health is a healthcare company that transforms patient interactions into meaningful connections. The company fosters a culture of empathy and support, with a focus on team member expertise and dedication.
Conduct outreach to potential clinical trial participants via inbound and outbound calls
Pre-screen and assess patients for eligibility based on study protocols
Educate patients on clinical trial participation, benefits, and expectations
We provide global remote talent to support clinical research teams. We are a mission-driven, people-first company dedicated to advancing medical breakthroughs.
Coordinate patient care plans and communication between patients, providers, and care teams.
Manage administrative tasks including EHR updates, referrals, insurance verification, and patient inquiries.
Advocate for patients through routine check-ins, care barrier resolution, and compliance with HIPAA.
SnappyCX provides patient care coordination and healthcare support services. They focus on delivering high-quality, empathetic care management while maintaining a remote and flexible work environment.
Serve as the first point of contact, resolving member needs with warmth and professionalism in a single interaction.
Guide members through enrollment, eligibility, device setup, and scheduling with genuine care.
Maintain compliance, record interactions accurately, and provide operational support across multiple platforms.
Twin Health empowers people to prevent and reverse chronic metabolic diseases like type 2 diabetes and obesity using AI Digital Twin technology. The team is passionate, united by a shared purpose, and has raised over $100 million, named a Newsweek Top Most Loved Workplace.
Identify, outreach, and enroll eligible individuals into the program through phone, text, email, and in-person at partner locations.
Build trust through empathetic communication and meet key enrollment metrics to support underserved communities.
Leverage bilingual skills (English/Spanish) to connect with individuals experiencing serious mental illness, homelessness, or high medical needs.
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serve underserved populations through whole-person care. They are one of the largest Enhanced Care Management providers in California with a collaborative team of clinicians, social workers, and technologists.
Serve as the welcoming heart of the facility, managing patient reception and ensuring a comforting environment.
Coordinate administrative tasks such as maintaining provider schedules, answering multi-line phones, and overseeing waiting areas.
Leverage technology and exceptional interpersonal skills to guide diverse patient populations through their care journey.
Yavapai Regional Medical Group is a not-for-profit integrated healthcare provider, part of CommonSpirit Health, offering comprehensive inpatient and outpatient services. With two acute care hospitals and a robust clinic network, it fosters a family-like culture focused on well-being and community.
Coordinate and track projects from start to completion, ensuring timely delivery and resolving issues proactively.
Provide exceptional customer service in both Spanish and English, managing calls and emails to build strong client relationships.
Handle billing, invoicing, and payment tracking while supporting business development through outbound follow-ups.
We are a staffing agency recruiting on behalf of a growing service-based business. We are a remote-first company with a focus on client satisfaction and operational efficiency.
Answer inbound patient calls and support patients through phone, email, and text communication.
Schedule and reschedule appointments, verify insurance, and manage no-show or cancellation workflows.
Collaborate with internal teams to ensure a seamless patient experience while meeting quality metrics.
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments, with over 70 clinics across 8 states. They proudly maintain a Net Promoter Score of 93, the highest patient satisfaction in the industry, and are committed to building a patient-first environment with a team united by purpose.
Build trusting relationships with patients and providers to support whole-person care through remote engagement.
Identify and address medical, behavioral, and social needs using clinical insight and motivational interviewing.
Support value-based care by closing gaps, improving quality measures, and reducing avoidable utilization.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Physician-led and driven by empathy, the company leverages AI and predictive analytics to improve patient health and restore provider fulfillment.
Serve as a key connection point between patients, providers, attorneys, and internal teams.
Schedule patient appointments and coordinate the delivery of documentation and imaging reports.
Manage high-volume communication across phone, email, text, and internal channels.
We're a digital health scale-up making diagnostics accessible, fast, and transparent. We have a world-class customer operations team and are backed by technology.
Conduct Annual Wellness Visit questionnaires over the phone with patients.
Make outbound calls to schedule and complete screenings.
Accurately document patient information in EMR systems like NextGen.
Welltality provides healthcare support by conducting Medicare Annual Wellness Visit pre-screenings to help patients stay proactive with their care. The team values accountability, teamwork, and continuous improvement.
Serve as the first point of contact for patients and families, guiding them through intake and scheduling.
Process referrals, medical orders, and records accurately while ensuring HIPAA compliance.
Deliver a white-glove patient experience by resolving concerns with warmth and empathy.
Isaac Health is a fast-growing Series A startup specializing in dementia and brain health care through a virtual memory clinic. They operate across all 50 states, partnering with payers to deliver patient-centered care.
Respond to customer inquiries in English and Spanish via phone, email, SMS, and chat with professionalism.
Serve as primary contact for Spanish-speaking families, translating communications and ensuring equitable access.
Maintain detailed records of interactions, resolve issues, and collaborate to enhance customer experience.
Odyssey partners with state agencies to design, launch, and operate ESA and grant programs, providing technology and operations for education funding. The company operates across 6 states, serving 200,000+ students and managing over $1B in funds, with backing from investors like a16z.
Provide accurate health insurance guidance across phone, text, chat, and email channels.
Help new customers onboard and select appropriate health plans and steps.
Assist members with care journey issues, including finding providers and claims help.
Sana builds affordable health plans designed around integrated primary care and care navigation for small to midsize businesses. Founded in 2017, the company is remote-first with a fully distributed team across the U.S., valuing curiosity and ownership.