Manage patient inquiries via telephone and portal, assist with scheduling follow-up appointments with providers or specialists.
Maintain electronic health records and patient rosters, coordinate documents for provider review, facilitate orders, and assist with prior authorizations.
Answer incoming calls professionally, collaborate with interdisciplinary care teams, and ensure seamless communication within the health network.
Curana Health is a national leader in value-based care for senior living communities and skilled nursing facilities, providing solutions to enhance health outcomes and streamline operations. Founded in 2021, the company has grown to serve 200,000+ seniors in 1,500+ communities across 32 states with a team of over 1,000 employees, and was ranked #147 on the Inc. 5000 list of fastest-growing private companies.
Coordinate patient care plans and communication between patients, providers, and care teams.
Manage administrative tasks including EHR updates, referrals, insurance verification, and patient inquiries.
Advocate for patients through routine check-ins, care barrier resolution, and compliance with HIPAA.
SnappyCX provides patient care coordination and healthcare support services. They focus on delivering high-quality, empathetic care management while maintaining a remote and flexible work environment.
Conduct high-volume outbound calls to engage patients and schedule healthcare services, including mammograms and bone density screenings.
Identify and address social determinants of health barriers by connecting patients to community resources.
Build trust with patients through clear, empathetic communication and ensure completion of care.
Sprinter Health is building the clinical and technological infrastructure to expand access to healthcare through home-based services. We have a rapidly growing team of visionary leaders backed by prominent VCs and advised by industry leaders.
Answer incoming patient calls and relay medication refill requests to the physician for approval.
Manage the practice email inbox, including faxes and new patient inquiries, and inform prospects of the waitlist.
Assist with patient questions about upcoming visits and help document SOPs during the transition to a cash-based model.
A primary care physician runs a solo private practice near the Texas-Mexico border, serving a mostly English-speaking patient base with Spanish speakers. The practice is part-time with under 300 patients, currently employing one medical assistant and using a third-party billing company.
Guide older adults and their caregivers through the intake process with warmth and clarity.
Coordinate care by matching patients with the right therapist and ensuring they feel supported.
Serve as the first emotional point of contact, turning vulnerability into reassurance and trust.
Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing healthcare segments in America. They are a remote-first, small agile team focused on compassionate care.
Serve as a vital link between patients and healthcare services, coordinating care across primary, specialty, and behavioral health divisions.
Conduct patient assessments and community outreach to engage underserved populations in the Bronx, addressing barriers to care.
Utilize remote patient monitoring tools and electronic health records to track patient progress and adjust care plans.
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to underserved residents. Founded in 1999, the company has grown to 50+ locations with 500+ providers, focusing on a population health model and a supportive team environment.
Respond to referral sources and coordinate delivery of sleep therapy equipment.
Follow up with patients to assess service quality and ensure compliance through phone, email, and text.
Document all interactions and maintain accurate patient data in internal systems.
This company provides sleep therapy equipment coordination and patient support services. Team size and culture are not specified, but the role emphasizes collaboration and a patient-focused environment.
Serve as the primary point of contact for patients after their intake visit, guiding them through their care plan.
Help patients schedule appointments, find in-network providers, and navigate Medicare benefits.
Document all patient interactions accurately and maintain confidentiality.
Mira Mace is a venture-backed company that helps Medicare patients navigate healthcare with clarity and confidence. They deliver Community Health Integration and Principal Illness Navigation services through affiliated provider organizations, with a small, patient-focused team.
Serve as primary point of contact for Spanish-speaking patients at a physical therapy practice, handling calls, scheduling, and insurance tasks.
Verify insurance benefits, obtain authorizations, and maintain HIPAA compliance using EHR systems like InteGRAHR or Waystar.
Support front desk operations, coordinate with billing, and manage patient documentation through Google Workspace.
20four7VA provides remote services to clients worldwide, focusing on developed markets. It is a growing company that offers free training, upskilling, and a supportive community for independent contractors.
Answer inbound patient calls in English and Spanish and provide professional front-office support.
Schedule, reschedule, and cancel patient appointments and manage appointment confirmations.
Register new patients, collect demographic information, and maintain accurate EMR records.
SnappyCX connects businesses with skilled bilingual professionals for the healthcare industry. They are a growing company that values professionalism, empathy, and attention to detail.
Act as the primary point of contact for new patients via phone and email, guiding them through initial enrollment.
Proactively support patients in completing initial enrollment tasks and track progress to reduce drop-off.
Efficiently register and onboard a high volume of new patients by phone, collecting insurance details and setting up charts.
Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team.
Conduct telephonic outreach to prospective members and help them enroll in Imagine's app-based technology.
Effectively communicate Imagine services and overcome parent/family objections to engagement.
Leverage reporting and dashboards to prioritize outreach and meet monthly engagement targets.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that provides 24/7 virtual-first and in-home care for children with special health care needs. They are a startup with a mission-driven culture, committed to diversity and inclusion.
Serve as a key connection point between patients, providers, attorneys, and internal teams.
Schedule patient appointments and coordinate the delivery of documentation and imaging reports.
Manage high-volume communication across phone, email, text, and internal channels.
We're a digital health scale-up making diagnostics accessible, fast, and transparent. We have a world-class customer operations team and are backed by technology.
Engage and enroll eligible health plan members in supportive care services via telephonic outreach.
Educate members on services, overcome objections, and schedule clinical assessments.
Maintain performance accountability around member enrollment and achieve engagement targets.
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care through goal-centered care and interdisciplinary teams. The company size is not specified, but they emphasize a dynamic, inclusive team environment and meaningful work.
Answer inbound patient calls and support patients through phone, email, and text communication.
Schedule and reschedule appointments, verify insurance, and manage no-show or cancellation workflows.
Collaborate with internal teams to ensure a seamless patient experience while meeting quality metrics.
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments, with over 70 clinics across 8 states. They proudly maintain a Net Promoter Score of 93, the highest patient satisfaction in the industry, and are committed to building a patient-first environment with a team united by purpose.
Accept incoming calls and perform triage, routing clinical inquiries to providers.
Prepare for patient visits by ensuring lab results and records are available; call patients to reduce no-shows.
Assist with forms, letters, and reports, and make referrals for social services.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that provides virtual-first and in-home care for children with special health care needs. The company values children first, earning trust, innovating, embracing humanity, and diverse perspectives.
Engage members through inbound and outbound calls to encourage participation in care management programs.
Complete non-clinical assessments and identify health risks, care needs, and opportunities for clinical follow-up.
Help members schedule healthcare appointments and connect with appropriate resources and benefits.
This company provides care management support services to help members improve their health and well-being. They operate as a fast-paced remote call center environment with a focus on compassionate service and structured processes.
Provide proactive care coordination for patients with complex chronic conditions, including chronic kidney disease.
Conduct high-volume outbound patient outreach via text and phone to maintain engagement and compliance.
Support clinical workflow by coordinating referrals, follow-ups, and documenting interactions for billing compliance.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. They are a committed team focused on improving patient outcomes and quality of life, with a culture of innovation and compassion.
Conduct warm intake calls, manage panel adherence, and deploy multi-channel outreach to maximize program completion and appointment attendance.
Rapidly respond to last-minute cancellations and no-shows, filling open slots to minimize idle clinical time.
Track engagement metrics and build outreach playbooks to lay the foundation for a future team.
Movn Health is the leading national provider of virtual cardiac rehabilitation and cardiovascular care, developed in partnership with Stanford University. We are a small, mission-driven team where every person has a direct impact on patient outcomes and company success.