Customer Support Engineer - Solutions Management

Phizenix

Remote regions

Global

Benefits

Similar Jobs

See all

Product Solution Engineer

Partner Company

India

API SQL Web Technologies

Partner Support Engineer

AtomicVest

US

SQL Python Datadog

Support Engineer

Flex

APIs JSON Postman

Support Engineer

Onboarded

US

Customer Support APIs SQL

Senior Enterprise Support Engineer

Unframe

US

SQL REST APIs Log Analysis

What you'll do:

  • Provide hands-on support and custom development for enterprise clients.
  • Manage technical issues end-to-end with product and engineering teams.

What you'll need:

  • 5+ years in technical support, SaaS operations, or customer success engineering.
  • Full-stack skills, API design, SQL, MCP, and Claude AI experience.

Core competencies:

  • Strong troubleshooting, analytical, and communication skills.
  • Customer-first mindset with ability to learn quickly.

Nice-to-have:

  • Python, React, Vue, or ServiceNow experience.
  • Exposure to supply chain, procurement, or logistics domains.

Phizenix

Phizenix builds enterprise platforms that help organizations streamline supply chain, procurement, and logistics with AI-powered solutions. Their team fosters a fast-paced, customer-centric culture focused on innovation and hands-on problem-solving.

Apply for This Position