Act as primary post-sale customer contact for priority customers.
Understand business goals and technical challenges, ensuring customer voice is heard.
Build and maintain strong relationships with assigned customers.

Technical Advisory:

Possess deep understanding of products and services.
Provide architecture guidance, optimization strategies, and best practices.
Train customers on maximizing benefits from Zadara services.

Incident Management:

Serve as escalation point during critical incidents.
Drive resolution and coordinate internal resources.
Monitor open tickets and alert support team as needed.

Zadara

Zadara is a leading provider of AI edge clouds, delivering a distributed cloud platform for sovereign AI applications. We have a global and diverse workforce that is growing as we expand our customer base, fostering a culture of respect, accountability, and innovation.

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