Care Coordinator

Who We Are:

• Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care.
• We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers.
• Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home.

The Role:

• The Care Coordinator facilitates conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists.
• Supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally.
• Fosters patient relationships through empathy and strives to provide a patient-centered experience at every contact.

Key Responsibilities:

• Support scheduling for Complex Care Navigators, make patient reminder calls, and facilitate collaboration with health plan care managers.
• Ensure proper documentation of all patient contacts and support outreach and navigation teams with operational tasks.
• Answer patient calls, appropriately transfer escalated issues, and identify and request necessary patient documentation.

What We Offer:

• Competitive compensation, comprehensive benefits including medical, dental, vision, life insurance, paid time off, and holidays.
• Remote work with multiple onsite sessions each year to maximize collaboration and team building.
• A dynamic and inclusive team environment where you can bring your true self to work and deliver meaningful impact.