Job Description
As a Strategic Account Manager, you will manage and expand relationships with existing clients, focusing on upselling and software renewals. Responsibilities include assisting customers throughout their lifecycle, serving as the primary point of contact, and handling complex negotiations. You will identify growth opportunities, develop targeted strategies, and manage the software renewal process, ensuring timely and successful contract renewals. Additionally, you will develop account strategies, monitor account health, and provide sales forecasts to management. Staying updated on industry trends and conducting market analysis are also key aspects of the role.
About Panopto
At Panopto, we are driven by a powerful purpose: to be the leader in visual and audio-based learning.