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The Role:
- You are the first human touchpoint for crafting customers, guiding them through pattern instructions and troubleshooting.
- You deliver warm, knowledgeable service across phone, chat, and email.
Responsibilities:
- Provide friendly, solution-oriented support via phone, chat, and email.
- Conduct phone interviews to assess needs and recommend products.
Perks & Benefits:
- Full flexibility with your schedule in a fully remote setting.
- Generous paid time off, including parental leave and vacation days.
Foxelli Group
We build D2C e-commerce brands that reach millions and generate over $20M annually. We foster a culture of learning, experimentation, and meaningful work with a team of ambitious individuals.