Customer Support Representative

Deliver high-quality customer support via phone, email, and chat, seeing customer issues through to resolution. Assist customers and internal teams with inquiries, troubleshoot complex issues, and provide solutions with a focus on providing exceptional service. Track and update support tickets and activities in our CRM. Develop and maintain excellent product knowledge, staying updated on developments and enhancements. Work closely with Sales, Customer Success, Implementation, and Product teams. Bring innovation and creativity to the role with a balanced focus on both quality and efficiency.