Job Description
As a Care Expert, your primary mission is to transform member requests into delightful experiences. You'll be their trusted guide, providing meaningful solutions, swift responses, crystal-clear information, and transparent guidance. You'll dive into the fascinating world of healthcare, mastering both the intricacies of the French healthcare system and the unique needs of our B2B partners. 80% of you time will be dedicated to providing exceptional member support, while the other 20% will be spent driving innovative Care projects tailored to your unique expertise. As an experienced Care Expert, you'll have the chance to drive process excellence, guide fellow Alaners, and shape the future of Care at Alan.
About Alan
Alan's vision is to make prevention the new norm of care for all, building a vertically integrated health partner that unites insurance and smart healthcare delivery.