New Customer Engineer - East Region

As a Customer Engineer, you will be responsible for owning the end-to-end technical relationship with customers and interfacing with the MinIO engineering and support team to assure a world-class experience to customers. You will work closely with the rest of the Customer Experience team along with the Engineering, Support, and Sales teams to assure customers are successful in POC, onboarding, production, and beyond. Build and own technical relationships with customers to gain trust and become a customer advocate. Develop strategies to improve the technical enablement and onboarding of customers. Strategize and work with customers on the journey to production while minimizing the time and friction. Develop scalable and repeatable playbooks. Monitor customer health and track progress against strategy and priorities. Work with the business team to maintain and grow customers organically.