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Role Focus:
- Act as a hands-on frontline manager, staying close to the business and engaging in strategic deals.
- Own market penetration and lead generation for Benelux, France, and Nordics.
- Build thought leadership and scale the Sales Engineering team's presence in these regions.
Impact and Responsibilities:
- Take presales lead on RFPs and delegate team activities with autonomy.
- Support customer success with upsell opportunities and engage with stakeholders from technical to VP level.
- Stay current on competitive landscape and facilitate internal training.
Qualifications:
- Experience in enterprise software, ideally with contact center or automation technologies.
- Proven team lead or manager experience with solid technology and AI understanding.
- Deep knowledge of Conversational AI, GenAI, LLMs, and agentic AI concepts.
Nice
NiCE Cognigy delivers AI that works - fast, human, and enterprise-ready. They are part of NICE Ltd., a global company with over 8,500 employees across 30+ countries, consistently recognized as a market leader in AI, cloud, and digital solutions.