Take end-to-end ownership of customer issues and lead complex troubleshooting efforts.
Contribute to product and service improvements and collaborate across teams.
Streamline support processes, reduce resolution times, and foster a diverse environment.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. We appreciate your interest and wish you the best in your job search.
Develop expertise of the Twilio platform, use cases and buyer personas.
Scope, design, and build multi-product solution architecture.
Teach cross-functional teams on product specific knowledge and strategy.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses. They empower millions of developers worldwide to craft personalized customer experiences and have a strong culture of connection and global inclusion.
Responsible for end-to-end ownership of customer issues.
Collaborate with various teams to ensure customer satisfaction.
Drive innovation within support workflows to reduce manual effort.
Jobgether is an AI-powered platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Lead the design and implementation of enterprise CCaaS solutions, ensuring seamless integration and operational efficiency.
Collaborate with stakeholders across business and technical teams to translate requirements into scalable architectures.
Oversee complex deployment programs, mentor team members, and maintain documentation standards.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Develop and execute a strategy for technical partnerships aligned with Twilio’s Horizon 3 innovation priorities.
Scout, evaluate, and engage with startups, research labs, emerging platforms, and established technology leaders.
Cultivate deep, trusted relationships with external technical partners, acting as Twilio’s primary point of contact.
Twilio is shaping the future of communications. They deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Twilio is a remote-first company that values connection and global inclusion.