Responsible for end-to-end ownership of customer issues.
Collaborate with various teams to ensure customer satisfaction.
Drive innovation within support workflows to reduce manual effort.
Jobgether is an AI-powered platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Develop and maintain enterprise-level architecture frameworks that align with customer requirements.
Conduct deep analysis of customer environments, workflows, and data models for integration strategies.
Partner with cross-functional teams to ensure architectural feasibility and scalability.
Jobgether and its partner are seeking an Enterprise Analyst. They are committed to enhanced customer experiences through optimized architecture and system integration to drive real value for clients.
Architect scalable contact-center solutions using Amazon Connect.
Implement GenAI and LLM-based solutions using Bedrock, Lex, SageMaker.
Integrate with CRMs and enterprise systems through secure APIs and event-driven flows.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises.
Define technology direction and architectural strategy.
Develop architectural best practices and standards.
Guide technical implementation and solve complex problems.
Jobgether is a company that uses AI-powered matching process to ensure candidate applications are reviewed quickly and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company, and the final decision and next steps are managed by their internal team.
Leverage technical expertise to understand customer needs and influence decisions.
Lead engagements to optimize software delivery processes, aligning with best practices.
Provide expert guidance, advising customers on using LaunchDarkly to accelerate delivery.
LaunchDarkly's platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. At LaunchDarkly, they believe in the power of teams and are building a team that is humble, open, collaborative, respectful and kind.
Lead service development from conceptualization to deployment, ensuring high-quality deliverables.
Design scalable and resilient service architectures, adhering to industry best practices.
Provide guidance and mentorship to a team of developers, fostering innovation and collaboration.
Kapitus is a reliable name in small business financing, offering direct lending and a marketplace with lending partners. They foster a fast-paced, self-directed culture with great benefits, competitive pay, and growth opportunities.
Ensure McFadyen delivers properly architected, developed, tested, and delivered solutions.
Drive and/or support business development including sales calls and preparing technical responses.
Support Delivery and Project Managers in forecasting staff, budget, and other resource needs.
McFadyen Digital advises and implements eCommerce Marketplace solutions, having built dozens of platforms generating billions in gross merchandise value over 15 years. They've supported 10% of the Fortune 500 and operate globally, valuing their employees as their most important asset and are Great Place to Work certified.
Serve as the main point of contact during a customer’s implementation process.
Deliver top tier customer service and support across all product areas.
Assist in training customers to ensure the successful beginning of a new customer journey.
Shopmonkey is the leading auto-repair shop software company, a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline operations.
Lead and manage the New Business Sales team to ensure high performance and the achievement of sales targets aligned with company goals.
Identify, develop, and implement sales strategies to increase revenue and expand the client base by selling IT Technical Services.
Build and nurture relationships with key stakeholders at Genesys, Google, Amazon, and other major CCaaS and cloud service providers.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. It retains nearly 1000 full-time professionals, experiencing annual growth rate exceeding 25%, and is a values-driven organization with a culture of relentless performance.
Own technical execution of beta programs, including design, validation & deployment of products.
Collaborate with Sales/Customer Success teams to translate insights from beta deployments into repeatable processes.
Coordinate with Product and R&D teams to translate beta requirements into clear technical plans.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Contribute directly to the development of key platform features as an individual contributor.
Lead the design and development of scalable and secure healthcare software systems.
Design and implement solutions for healthcare transaction processing complying with industry standards.
Jobgether is a company focused on using AI-powered matching to ensure applications are reviewed quickly and fairly. They help connect top-fitting candidates with hiring companies, streamlining the recruitment process.
Design scalable, secure, and high-performing application architectures for enterprise and cloud environments. Lead end-to-end implementation of enterprise applications, ensuring alignment with business and technical requirements. Explore and integrate AI-driven solutions into enterprise applications where applicable.
Sparksoft offers IT solutions and delivers impact across the nation.
Lead the end-to-end deployment of Cisco Webex Dedicated Instance (DI) solutions, including planning, design, configuration, integration, testing, and go-live.
Configure Cisco Unified Communications Manager (CUCM), Unity Connection, Expressway, IM & Presence, and other collaboration applications within the Webex DI environment.
Troubleshoot and resolve complex issues related to Webex DI deployment, security, and integrations.
We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients.
Coordinate release planning, development, testing, and releases on multiple agencies IVR enhancements.
Build Call flow designs and integration to backend systems using application program interfaces (API).
Provide technical support and troubleshooting assistance to customers and internal teams when scripting issues arise.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. Miratech has coverage across 5 continents and operates in 25 countries around the world employing nearly 1000 full-time professionals and prides itself on a values-driven organization and a culture of relentless performance.
Take end-to-end ownership of customer issues and lead complex troubleshooting efforts.
Contribute to product and service improvements and collaborate across teams.
Streamline support processes, reduce resolution times, and foster a diverse environment.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. We appreciate your interest and wish you the best in your job search.
Lead the design and implementation of complex Salesforce solutions across multiple clouds.
Serve as a trusted advisor, providing technical thought leadership and architecture guidance.
Manage multiple projects, develop proof-of-concepts, and produce documentation.
This position is posted by Jobgether on behalf of a partner company; they use an AI-powered matching process to ensure your application is reviewed quickly and fairly.