Senior Director, Relationship Management

Responsibilities:

• Build and maintain strong relationships with key client stakeholders, including executives and technical experts, to drive joint initiatives and expand revenue.
• Lead a team of relationship managers, acting as a coach and escalation point, while collaborating cross-functionally with sales, marketing, product, legal, and finance.
• Negotiate client agreements, own retention and contract renewals, and design data-driven reporting to track client satisfaction.

Requirements:

• 7-10 years of B2B Relationship Management/Business Development experience, with at least 2 years in people management.
• Exceptional communication skills and ability to explain complex topics simply.
• Experience in fintech, brokerage, payments, or crypto industry preferred.

Benefits:

• Healthcare Insurance with roughly 100% of employee premiums covered.
• Maternity & Paternity leave after 6 months.
• WeWork All Access Membership, WFH Yearly Stipend, and L&D Yearly Stipend after 6 months.

Culture:

• Independence and ownership, passion for innovation, collaboration, and transparency.
• Adaptability and integrity are core principles guiding all employees.