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Responsibilities:
- Be the front-line of customer requests
- Debug, report, and sometimes fix bugs and regressions
- Advocate for customer needs to the greater Resend team
Requirements:
- Love helping solve problems for developers
- Have 3-5 years of technical support or success experience
- Can handle and perform under customer pressure
Team Values:
- Honest and low-ego team
- Autonomy to “just ship it”
- Ownership of problems and solutions
Resend
Resend is building the modern email sending platform for developers. Their fully remote team of 40 spans 11 countries and counting and they are backed by a16z, Y Combinator, and others.