Medical Assistant

Role Responsibilities:

• Engage high-risk patient populations using bi-directional communication to address health concerns and support whole-person care.
• Strengthen patient-provider connections by coordinating follow-up, managing referrals, and navigating community-based resources.

Technology & Documentation:

• Document all patient interactions and interventions accurately in EHR systems like Epic or Athena.
• Utilize analytics tools and Microsoft Office to track tasks, complete reconciliations, and maintain detailed records.

Compliance & Collaboration:

• Follow all HIPAA, PHI security, and company privacy policies while maintaining professionalism and cultural competence.
• Work independently under clinical supervision, meet key performance indicators, and participate in team meetings and quality initiatives.