Customer Success Manager

Yubico is seeking a Customer Success Manager to join our talented and growing Sales organization. The CSM role is essential in ensuring the support and happiness of our customers. As a CSM, you will be responsible for assisting customers through their entire Yubico journey—from start to finish. Through your partnership, customers will acquire measurable value from their investment in Yubico products, leading to success, retention, and renewal. You will drive retention, renewals, and growth among named customer accounts by understanding their business needs and helping them succeed in utilizing Yubico products and services. Act as the trusted partner for the customer on YubiKey deployment as it relates to business, operations, and distribution matters, and enable successful roll-out of YubiKeys to customer employees.