What you'll be doing:
- Own complex escalated support issues, diagnosing and resolving application and infrastructure problems across the full stack
- Investigate and resolve issues within the AWS environment including Aurora PostgreSQL , CloudWatch , and Splunk
- Collaborate with engineering teams to identify root causes and implement permanent fixes for recurring issues
What you’ll bring:
- Hands-on experience providing Tier 3 or full stack technical support in enterprise environments
- Proficiency troubleshooting Java backend and React frontend applications
- Experience working within AWS environments including monitoring tools such as CloudWatch and Splunk
Requirements:
- Applicants must be authorized to work in the United States
- In alignment with federal contract requirements, certain roles may also require U.S. citizenship and the ability to obtain and maintain a federal background investigation and/or a security clearance
Oddball
Oddball aims to revolutionize the federal sector by delivering top-tier software to enhance daily life for millions of users. The team is composed of seasoned engineering, product, and user experience experts, dedicated to crafting scalable solutions and collaborating closely with clients to tackle challenges.