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Responsibilities:
- Support and administer Cisco Webex Calling and Contact Center platforms.
- Manage Voice Recording, Trading Turret systems, and SIP Trunking connectivity.
- Lead incident management and vendor escalation for UC platforms.
Qualifications:
- 10+ years of UC engineering experience.
- Hands-on with Cisco Webex Control Hub and UC architecture.
- Experience with Splunk, CDR analysis, and telecom coordination.
What We Offer:
- Competitive pay and benefits, including health insurance and relocation.
- Remote work culture with global impact.
- Professional development opportunities, including certifications and mentorship.
Miratech
Miratech is a global IT services and consulting company that helps visionaries change the world through digital transformation for enterprises. With nearly 1,000 professionals across over 25 countries, it fosters a values-driven culture of Relentless Performance, achieving 99% project success.