Renewals Manager

Responsibilities:

• Manage the entire contract renewal lifecycle from initial contact to signing.
• Proactively engage with customers to understand their needs and identify potential risks.
• Develop and execute renewal strategies to achieve or exceed targets.

Experience:

• 3+ years in renewals or account management, preferably in the software industry.
• Proven track record of achieving or exceeding renewal targets.
• Experience with CRM systems like Salesforce.

Skills:

• Strong negotiation and communication abilities.
• Excellent customer relationship-building skills.
• Strong analytical and problem-solving capabilities.