Job Description
As the ServiceNow Technical Consultant (FSM module) working remotely in the United States, you will lead the design, development, and implementation of complex ServiceNow solutions, providing advanced technical expertise and guidance to both clients and internal teams. You will ensure that solutions are robust, scalable, and aligned with business objectives. Lead the analysis and translation of business requirements into advanced technical specifications and comprehensive ServiceNow solutions. Design, configure, develop, and implement complex ServiceNow applications and modules, ensuring optimal performance and user satisfaction. Perform advanced customization of ServiceNow applications using JavaScript, GlideScript, and other relevant technologies.
About TTEC Digital
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX).