Similar Jobs
See allSales Operations Manager
Freenome
US
Salesforce
HubSpot
Excel
Sales Support Associate - Customer Experience
TierPoint
US
CRM
Salesforce
Excel
Client Operations Specialist
AHEAD
US
Salesforce
CRM
Multitasking
Contracts Analyst
PROCEPT BioRobotics
US
Contract Administration
Customer Service
Sales Support
Contract Operations Manager
Impiricus
North America
Operations
Contracting
Sales Operations
Client Experience:
- Provides excellent customer service and interaction.
- Ensures a smooth, professional, and efficient client journey.
- Optimizes the overall efficiency and effectiveness of the QS sales process.
CRM and Data Management:
- Ensures timely data capture and accuracy across all customer and pipeline records.
- Generates and maintains regular sales performance reports, pipeline forecasts, and key performance indicator (KPI) dashboards for leadership review.
Sales Process Optimization:
- Documents, standardizes, and improves key sales operational processes.
- Manages the administrative workflow for all customer contracts.
Requirements:
- Experience in sales operations, customer relations, business administration, or a similar analytical role supporting a sales or business development function.
- Comfort with scientific and biomedical topics and an eagerness to learn.
Metrum Research Group
Metrum Research Group partners with pharmaceutical and biotech companies to solve complex drug development challenges using advanced quantitative sciences, including pharmacometrics, modeling, and simulation. They are a collaborative, mission-driven team.