Director of Client Services

Responsible for coaching and developing a high-performing team of account managers who manage client relationships, focusing on long-term success, retention, and expansion. This Director acts as a strategic leader, guiding account managers while remaining deeply knowledgeable about key client accounts and extending relationships. This role combines high-impact leadership with consultative sales influence, data-driven decision-making, and a growth mindset to drive measurable outcomes. Major responsibilities include team leadership and coaching, client growth and sales strategy, customer success and retention, strategic insight and decision-making, and product and innovation collaboration.