Advisory Solution Consultant - Manufacturing

As a member of our Enterprise Manufacturing Solution Consulting team, you will have a major impact on our future success by helping customers reimagine work experiences through ServiceNow’s AI + Data + Workflow Platform. This role sits at the intersection of experience design, AI enablement, and business transformation — empowering customers to unlock value from generative AI, intelligent automation, and workflow orchestration across IT, Employee, and Customer experiences.

Key Responsibilities:

Lead discovery workshops to determine customers' challenges.

Design and deliver tailored demonstrations of ServiceNow's AI-powered experiences.

Build and configure end-to-end demo flows that showcase AI-enhanced self-service, automation, and insight.

Translate customer pain points into persona-based experience journeys.

Advise customers on AI adoption best practices.

Act as a trusted advisor on ServiceNow’s AI roadmap.

Scoping and delivering Proof of Concept/Proof of Value engagements with prospects