Lead Client Director - Strategic Healthcare (Payer) - MN/IL/IND

About the Role:

• We are seeking a strategic Sr. Client Director to own C-suite relationships and drive enterprise-wide transformation.
• This role focuses on long-term growth and multi-year client relationships, not just individual deals.
• You will leverage deep industry expertise to solve complex customer challenges.

Key Responsibilities:

• Own and manage executive-level relationships across all business units.
• Lead development of multi-year transformation agendas aligned with client priorities.
• Drive top-line growth through value-based storytelling and expand Customer Account Contract Value.

What We're Looking For:

• 10+ years managing field-based sales teams in enterprise software.
• Proven experience with executive-level client relationships in complex environments.
• Deep industry experience in Healthcare Payers and Providers.

Why ServiceNow:

• We offer a flexible work persona (remote or hybrid) and a competitive compensation package.
• Benefits include health plans, 401(k) match, ESPP, and a flexible time away plan.
• We are an equal opportunity employer committed to inclusion and accessibility.